Terms

Terms and cancellation policy

Clear terms for online booking requests, mobile appointments, prices, cancellations and changes.

Cancellation and rescheduling

Cancellations or rescheduling with less than 24 hours' notice incur a fee equal to the value of the services booked.

If you need to move an appointment, please get in touch as early as possible so the time can be offered to another customer.

Prices and bookings

A preferred date and time submitted through the website is a booking request only. Your appointment is confirmed once the time, service and price have been agreed with you.

Confirming times and prices

Vallance Valeting will contact you by email or telephone to agree the appointment time and final price directly. No payment is taken through the website, and the booking is only final once the agreed details have been confirmed with you.

Published prices

Published prices are taken from the current Vallance Valeting service pages. Any item shown as requiring confirmation will be agreed directly before the appointment is confirmed.