Policies
Customer policies
These pages explain how online booking requests, cancellation terms, privacy and website accessibility are handled.
Bookings and prices
Online bookings are requests until the appointment is confirmed with you directly. No payment is taken online.
Published prices are shown for each standalone service. Any price marked as needing confirmation, and any additional work mentioned in the request, is agreed directly before the appointment is confirmed.
Cancellation policy
Cancellations or rescheduling with less than 24 hours' notice incur a fee equal to the value of the services booked.
Mobile appointments
Add the requested location, postcode and any relevant instructions to the booking form. Vallance Valeting will confirm the appointment details directly.
Privacy and accessibility
The website only asks for details needed to respond to messages and booking requests. If a form is difficult to use, you can call or email instead.
Policy pages
Questions
For help with a booking or policy question, call 07501 831073 or email vallance.valeting@gmail.com.